Making the Call

Do you know when to Make the Call to the Vollies? You should.

Knowing when to call could help save a life and your property. The vollies are available 24/7 with emergency and non-emergency resources.

Call The Vollies FIRST.


  • When you smell smoke or gas.
  • When your home or someones home has a fire.
  • You see a brush fire.
  • You see or are involved in a car accident.
  • A water main break.
  • Power or Utility lines down.
  • When your home Carbon Monoxide detector goes off.
  • When your basement floods.
  • You hear a house alarm going off.
  • When you think someone’s life is threatened.
  • When someone faints or collapses.
  • When someone has persistent chest pains or difficulty breathing.
  • When you think someone is badly injured.
  • When in doubt!

The Gerrittsen Beach Fire Department is on call for the community 24/7, we know this community. We respond to most emergencies within 4 minutes which is much quicker than the New York City service, as our ambulance and fire engine do not leave our area. The NYC EMS system 2011 average response time for 2011 was 8:46. All Emergency and Emergency Medical are available by dialing 718-332-3333. All calls made will go directly to one of our 24/7 dispatchers.

Sometimes it’s hard to decide whether to call for an ambulance instead of driving to an emergency room yourself. The basic rule is: When in doubt, call the Vollies at 718-332-3333. If you are not sure what to do, you can make a better decision by asking yourself the following questions:

  • Does the victim’s condition seem to be life-threatening?
  • Could moving the victim on your own cause further injury?
  • Does the victim need the skills or equipment of a paramedic or an emergency medical technician?
  • Would the distance or traffic conditions cause a significant delay in getting the victim to an emergency room?
  • Could the victim’s condition worsen and become life-threatening on your way to the emergency room?

The information you give the emergency dispatch operator helps us help you:

  • Stay calm, speak clearly, and stay on the phone until the emergency operator tells you to hang up.
  • Tell the emergency dispatch operator WHERE to find the person needing emergency care. Give the exact location: use an address or nearby landmarks like intersections or buildings that will help the ambulance driver find you.
  • Make sure your house numbers are visible from the street, both day and night, BEFORE there is an emergency.
  • Tell the emergency dispatch operator WHO is hurt or sick and WHAT happened. The operator will also need to know the current condition of the victim and if any assistance is being given.


  • Follow any instructions you have been given by the emergency dispatch operator.
  • Do NOT try to move someone who is injured unless they are in danger.
  • DO try to keep a victim as warm as possible.
  • If someone else is with you, send them to meet the ambulance.
  • Make it easy for the ambulance driver to spot you by turning on a porch light or marking your location with a flare or bright cloth.

Our Boundaries
West – Beginning at the south side of Whitney and  Knapp to Gerritsen.
East side of Gerritsen including Resurrection to Stuart and Burnett St.


Do NOT call The Vollies if:

  • You need a hospital to hospital transport or hospital to home transport. We cannot do transports at this time because we have only one ambulance that must be saved for emergencies.
  • You need transportation to a doctor’s appointment.
  • To get quicker attention in the emergency room. Emergency room patients are treated in the order of the severity of their illness or injury, therefor, arriving via ambulance may not afford you faster medical treatment.
  • Calling The Vollies activates an entire network of highly-trained emergency medical workers that are New York State Certified By the Department of Health. Their time and expertise are valuable and are equal to the New York City Emergency Medical Technicians.

Have you checked your Carbon Monoxide Detectors Recently?

We have reached optimum CO levels
By law you are required to have one!

It is Often called the silent killer, carbon monoxide is an invisible, odorless, colorless gas created when fuels (such as gasoline, wood, coal, natural gas, propane, oil, and methane) burn incompletely. In the home, heating and cooking equipment that burn fuel can be sources of carbon monoxide.

  • CO alarms should be installed in a central location outside each sleeping area and on every level of the home and in other locations where required by applicable laws, codes or standards. For the best protection, interconnect all CO alarms throughout the home. When one sounds, they all sound.
  • Follow the manufacturer’s instructions for placement and mounting height.
  • Choose a CO alarm that has the label of a recognized testing laboratory.
  • Call 718-332-9292  to find out what number to call if the CO alarm sounds.
  • Test CO alarms at least once a month; replace them according to the manufacturer’s instructions.
  • If the audible trouble signal sounds, check for low batteries. If the battery is low, replace it. If it still sounds, call the fire department.
  • If the CO alarm sounds, immediately move to a fresh air location outdoors or by an open window or door. Make sure everyone inside the home is accounted for. Call 718-332-3333 for help from a fresh air location and stay there until emergency personnel.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Do not run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not covered with snow.
  • During and after a snowstorm, make sure vents for the dryer, furnace, stove, and fireplace are clear of snow build-up.
  • A generator should be used in a well-ventilated location outdoors away from windows, doors and vent openings.
  • Gas or charcoal grills can produce CO — only use outside.

Blue Lights: Help Us Help You

Members of the Gerrittsen Beach Fire Department display blue lights in the front of the vehicles while responding to emergencies. You can help us improve our response times by yielding the right of way when it is safe to do so.

In New York State, a flashing blue light indicates a volunteer firefighter responding to an alarm. Although it is not mandatory to yield the right-of-way, to a vehicle with a flashing blue light, it is a common courtesy extended to our local volunteer firefighters.

Vehicles with blue lights are not emergency vehicles. The drivers must obey all traffic laws.

Remember, if you can do so safely, you should yield the right of way. We are responding to members of the community, next time it may be you, your friends or family in need of assistance.